Monday - Friday9:00 am - 6:00 pm EST
Saturday & Sunday(Closed)|202-474-9999

Replace Damaged Passport

In As Little As 3 Days

  • Passport Card service is only for applicants that are 16 year old or older and choose to apply for the passport card and not the passport book. Keep in mind that passport cards can only be used to drive across the border or to take an ocean cruise, they cannot be used to board an international flight out of the US.
Passport Renewal Service

Who Is It For

U.S. citizens who need to renew their passport, and it is still in good condition.

Processing Time

Standard: 6-8 weeks. Expedited: As little as 3 Days.

Cost

Starting from $189*, plus additional government fees listed before and at the time of purchase.(* This price applies to a specific passport type and service speed. Prices are subject to change without notice or update.)

Requirements for Damaged Passport

When applying to renew your passport, you need to submit the following documents and meet these requirements:

You must provide ONE of the following original documents:

Certified U.S. Birth Certificate (Must be an official document; Texas and California Abstract birth certificates are not accepted).

Expired U.S. Passport (Must be undamaged; if you have a valid passport, it must also be submitted).

Original Naturalization Certificate, FS-240, DS-1350, or Certificate of Citizenship Abroad.

You must provide two new passport photos that meet the following criteria:

Recent Photos: Must be taken within the last 3 months.

No Accessories: Hats and glasses are prohibited (photos with them will be rejected).

Fill out the DS-82 form online, print it with the barcode, and sign it.

Handwritten forms are not accepted and will result in processing delays.

Print the PDF form and provide a detailed explanation of how, when, and where the passport was damaged.

Complete the form in blue or black ink, then sign and date it.

Submit the actual damaged passport along with your application.

Print the PDF attached to your order confirmation email and include it in your shipment.

Ensure the email contains all order details and shipping addresses.

You must provide one clear color copy (front and back) of a valid government-issued ID:

Driver’s License

State ID Card

Military ID

Valid U.S. Passport

If your name has changed from what appears on your citizenship document, you must also submit the original marriage certificate, divorce decree, or court-issued name change document.

Fill out by hand using black ink only.

Incorrectly completed forms may cause a 4-business day delay.

You must provide ONE of the following as proof of upcoming travel:

Flight Confirmation: A clear printout of your airline ticket email confirmation showing your name as the passenger.

Driving Across the Border: Submit a printed foreign hotel confirmation AND a typed letter explaining your ground travel plans.

Business Travel: Provide a typed company letter confirming the trip.

Pay the $211.36 fee via personal check or money order payable to the U.S. Department of State.

Ensure all details are clear and legible to prevent delays.

Government Passport Fees for Damaged Passport

A fee of $211.36 should be paid by personal check or money order, made out to the U.S. Department of State, and included in the sealed envelope. An additional $35 fee is paid separately to the acceptance agent.

Important Payment Instructions:

Write the applicant's date of birth in the memo section of your check or money order.

Ensure the check or money order is clearly written. If using a money order, also include your name, address, and date of birth.

Avoid illegible writing, abbreviations, corrections, starter checks, or postdated checks, as these will be rejected and may delay processing by four days.

For personal checks, ensure your name and address are printed on the check.

If applying for a passport card as well, add $30 to the government fee.

Finally, make a copy of your completed check and place it loosely in your shipping envelope.

Get Started

How It Works

Simple Steps To Start Processing Your U.S. Passport

Select A Passport Service
Place Your Order And Start Your Passport Process Online illustration
STEP 1

Place Your Order And Start Your Passport Process Online

Our secure, quick and simple online registration form takes only a few minutes to complete.We'll ask a few questions about you and your upcoming travel plans, along with requesting payment.

Collect Your Required Documents illustration
STEP 2

Collect Your Required Documents

Once you've completed the necessary passport application forms and gathered a photo, and supporting documents, you'll ship them to one of our designated processing locations Your documents will be submitted to the Passport Agency by one of our registered couriers.

Get Ready To Receive Your Passport illustration
STEP 3

Get Ready To Receive Your Passport

We'll ship your US Passport to you and notify you when someone needs to be present for delivery confirmation.

Frequently Asked Questions

Find answers to your most pressing questions about our passport services and processes.

Contact Us

If you have any questions or need assistance, feel free to reach out to us anytime.

Monday - Friday

9:00 am - 6:00 pm (Open)

Saturday & Sunday (Closed)

Holidays (Closed)

We are an authorized and registered provider, explicitly permitted by the U.S. Government to offer a specific service: Hand-Carry Expedited Passport Service, available only through authorized and registered commercial couriers.