Refund Policy

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Our Refund Policy At Jet Passports

In the event of cancellation, refunds are to be issued back to the payment method used. If the card on file is no longer valid, a check will be mailed to the address on file. Refunds are issued within 8 to 20 business days from cancellation. In the event of a cancellation where the refund is not issued within that period, additional follow up may be required to ensure it is resolved. In such case by speaking directly with us on the matter is the best way to ensure no refund delay occurs.

Passports Easy: Cancellation And Refund Policy Up to 3 Business Days – Refund minus Service/Reservation Fee Order in Progress – with Services/Reservation Access

(forms and proprietary instructions received also access to the phone passport support)

After 3 Business Days – No Refund Is Possible


Our services immediately assume costs associated with every new order that is placed. These out of pocket expenses can not be recovered. Therefore, our service charges a Service/Reservation Fee that is non-refundable. If you wish to cancel your order within our specified me time-frame above, you will still be responsible for this Service/Reservation Fee.

Speed Of Service | Service Non Refundable Fees

1 Business Day 2-3 Business Days 3-5 Business Days 5-7 Business Days 8-11 Business Days 11-16 Business Days $100 (Non-Refundable) $100 (Non-Refundable) $49 (Non-Refundable) $49 (Non-Refundable) $45 (Non-Refundable) $40 (Non-Refundable)

Non Refundable Service/Reservation Fee

All orders that are submitted to Passports Easy Service will be charged a Non Refundable Service/Reservation Fee. This fee is transacted in order to hold your spot in our limited reservation system. This fee may be seen as a separate charge from your service fee on your credit card statement. Under no circumstances will we be able to refund the Non Refundable Service/Reservation Fee. By submitting your order you are agreeing to this term. All orders are considered non refundable once we have received your documents in our office. Once the documents have been received you will be responsible for the full amount of the expediting fee. This includes documents that have been submitted and denied by the Government Agency. In which case, documents will be mailed back to the client using their shipping fee that was collected when submitting the order.

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